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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beth Conaghan (Realtor Beth)

Beth Conaghan (Realtor Beth)

April 28, 2026

5  out of  5
rating by Beth Conaghan (Realtor Beth)
"I’ve had a great experience working with Mike Fernandez with State Farm. He is knowledgeable, responsive, and truly takes the time to make sure clients understand their coverage options. Whether it’s home, auto, or overall insurance planning, Mike makes the process simple and stress-free. He’s a reliable professional and a great resource for my clients. If you’re looking for a trusted insurance agent in the New Lenox & Lincoln-way area, I highly recommend Mike!"
We responded:
"Beth, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Fernandez’s Team—we are always here to help!"
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Bree Houston

April 23, 2026

5  out of  5
rating by Bree Houston
"DJ was awesome very persistent and patient with me. He absolutely saved me money with this new rate I have at State Farm. Thank you 😊"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mike Fernandez’s Team. "
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Sherry Young

April 20, 2026

5  out of  5
rating by Sherry Young
"I had the pleasure working with DJ. Very helpful and knowledgeable. I received a better quote with State Farm than my previous carrier. Thank you, DJ."
We responded:
"Thank you so much for the 5-stars, Sherry! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mike Fernandez’s Team anytime."
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Sherry

April 20, 2026

5  out of  5
rating by Sherry
"I had the pleasure of working with DJ, Who helped to lower my auto and home policies."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mike Fernandez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Flossmoor ."
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Suprisia Villagomez-Walker

April 14, 2026

5  out of  5
rating by Suprisia Villagomez-Walker
"DJ was very helpful and patient with the million questions I had today. He was thorough in his explanation of everything. 10/10"
We responded:
"Suprisia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Fernandez’s Team—we are always here to help!"
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Chick the Trainer

April 10, 2026

5  out of  5
rating by Chick the Trainer
"I usually speak with Millie and she is very courteous and helpful. Today I spoke with Justin and I think Mike has the best staff. Because Justin was very thorough, helpful, and professional, just as Millie has been. I have sent many of my family members to this office. Very professional company."
We responded:
"Thank you for the fantastic review, Chick! We are always here to help with your insurance needs here in Flossmoor . "
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Keisha JACKSON

April 7, 2026

5  out of  5
rating by Keisha JACKSON
"My Husband and I went to state farm and got top notch service. Millie was our go to person. She set up our meeting with Mike. Thanks Millie for everything. IWe would recommend State Farm."
We responded:
"Keisha, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mike Fernandez’s Team here in our Flossmoor office. "
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Anna Boyer

April 7, 2026

5  out of  5
rating by Anna Boyer
"I worked with DJ he was very professional and helpful through the process of getting me quotes. With the savings he was able to get me I have returned to Stare Farm."
We responded:
"Thank you so much for the 5-star rating, Anna! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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dennis prohaska

April 7, 2026

5  out of  5
rating by dennis prohaska
"Aaron was very efficient. He answered all of our questions and said he will try and insure that we aren’t double billed for our homeowners insurance."
We responded:
"Thanks Dennis! I’m glad Aaron was able to help you! "
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Bulent Akdemir

April 7, 2026

5  out of  5
rating by Bulent Akdemir
"Mike Fernandez has the best insurance agency. About a year ago we needed homeowners insurance and reached out to Mike. It was after normal business hours and Mike took the time and interest in our needs and within 20-30 minutes he had an insurance package that was far better than what he had for the past 15 years with another agency !! Our previous coverage was sadly very inadequate and Mike upgraded our coverages and he saved us money as well. Millie at the office has helped us a lot along the way and always is knowledgeable on what’s needed and what to do next. She is fantastic to work with , very prompt with responses and works diligently to complement Mike and the agency. Give them a big thumbs up 👍🏼"
We responded:
"Thank you for the amazing review, Bulent! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Luke Milan

April 3, 2026

5  out of  5
rating by Luke Milan
"Fast easy and saved me $80 on a 6 month policy."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Leah Young

April 2, 2026

5  out of  5
rating by Leah Young
"My experience has been the best I’ve ever had with an insurance company! DJ has been the most thorough, helpful, kind hearted agent I’ve come across! Definitely put my mind at ease with everything! Highly recommended for all insurance needs! I can’t thank him enough for his knowledge and patience! The best!"
We responded:
"Thank you so much for the 5-stars, Leah! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Mary Jo Schoonover

March 31, 2026

5  out of  5
rating by Mary Jo Schoonover
"DJ was extremely helpful today. This is exactly what I needed"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mike Fernandez’s Team. "
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Arthur Bautista

March 25, 2026

5  out of  5
rating by Arthur Bautista
"Excellent communication, helped save my family $$."
We responded:
"I’m glad I was able to help your family save money!"
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Ike Ikester

March 24, 2026

5  out of  5
rating by Ike Ikester
"I have my automobiles and my motorcycles insured with this office and my home. DJ is very informative, very knowledgeable. Thank you."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mike Fernandez’s Team. "
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Lori

March 23, 2026

5  out of  5
rating by Lori
"Good agent..staff..Millie is wonderful"
We responded:
"Thanks Lori, Millie and Sherry are the best!"
Profile photo of Ron Czarnecki

Ron Czarnecki

March 23, 2026

5  out of  5
rating by Ron Czarnecki
"DJ is a special person. He has helped me tremendously with all 4 of my cars and my homeowners insurance. DJ worked diligently to get me the best price. I highly recommend him."
We responded:
"Thank you for the amazing review, Ron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Arlene Stefani

March 17, 2026

5  out of  5
rating by Arlene Stefani
"Saved over $100 for 6 months. ,: t to"
We responded:
"Thanks so much for the amazing review, Arlene! We really appreciate your support here in Flossmoor . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Zandra Cantrell

March 2, 2026

5  out of  5
rating by Zandra Cantrell
"We received great service from Millie as always!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mike Fernandez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Flossmoor ."
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Kevin Buckley

February 26, 2026

5  out of  5
rating by Kevin Buckley
"It was a great experience!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mike Fernandez’s Team. "
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Christian Castagna

February 26, 2026

5  out of  5
rating by Christian Castagna
"I enjoy working with Mike as our agent. He has done a great job with our needs since he assumed a retiring agent's clients. His assistant, Millie, has been fantastic to work with and happily made changes to our policy that saved us significant money without reducing our coverage."
We responded:
"Thank you for the fantastic review, Christian! We are always here to help with your insurance needs here in Flossmoor . "
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Madison Colbrook

February 24, 2026

5  out of  5
rating by Madison Colbrook
"Just switched policies with Mike and he saved me hundreds of dollars on my policy. Did everything he could to make sure I was covered but given a good rate. Would recommend Mike if looking to switch policies!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Melanie Rucker

February 24, 2026

5  out of  5
rating by Melanie Rucker
"There was a nice, friendly atmosphere in the office where Justin was energetic in welcoming us in. He reviewed the plan and rates then asked if we had any questions then we completed our transactions."
We responded:
"Thank you for your kind review of State Farm Agent Mike Fernandez’s Team. We appreciate it!"
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Gentle

February 24, 2026

5  out of  5
rating by Gentle
"Mike is the best insurance agent ever. Extremely helpful with all of my insurance needs!"
We responded:
"Thank you for the fantastic review, Gentle! We are always here to help with your insurance needs here in Flossmoor . "
Profile photo of Arin-Douglas “L.A. Squad” Haliburton

Arin-Douglas “L.A. Squad” Haliburton

February 14, 2026

5  out of  5
rating by Arin-Douglas “L.A. Squad” Haliburton
"He made the experience worthwhile. He guided us to making the best decisions on insurance coverage. Excellent Customer Service!! 👍🏾"
We responded:
"Thank you for taking the time to leave such a great review, Arin-Douglas. We strive for excellence in all things insurance and are grateful for your positive feedback. "