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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zandra Cantrell

March 2, 2026

5  out of  5
rating by Zandra Cantrell
"We received great service from Millie as always!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mike Fernandez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Flossmoor ."
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Kevin Buckley

February 26, 2026

5  out of  5
rating by Kevin Buckley
"It was a great experience!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mike Fernandez’s Team. "
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Christian Castagna

February 26, 2026

5  out of  5
rating by Christian Castagna
"I enjoy working with Mike as our agent. He has done a great job with our needs since he assumed a retiring agent's clients. His assistant, Millie, has been fantastic to work with and happily made changes to our policy that saved us significant money without reducing our coverage."
We responded:
"Thank you for the fantastic review, Christian! We are always here to help with your insurance needs here in Flossmoor . "
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Madison Colbrook

February 24, 2026

5  out of  5
rating by Madison Colbrook
"Just switched policies with Mike and he saved me hundreds of dollars on my policy. Did everything he could to make sure I was covered but given a good rate. Would recommend Mike if looking to switch policies!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Melanie Rucker

February 24, 2026

5  out of  5
rating by Melanie Rucker
"There was a nice, friendly atmosphere in the office where Justin was energetic in welcoming us in. He reviewed the plan and rates then asked if we had any questions then we completed our transactions."
We responded:
"Thank you for your kind review of State Farm Agent Mike Fernandez’s Team. We appreciate it!"
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Gentle

February 24, 2026

5  out of  5
rating by Gentle
"Mike is the best insurance agent ever. Extremely helpful with all of my insurance needs!"
We responded:
"Thank you for the fantastic review, Gentle! We are always here to help with your insurance needs here in Flossmoor . "
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Arin-Douglas “L.A. Squad” Haliburton

February 14, 2026

5  out of  5
rating by Arin-Douglas “L.A. Squad” Haliburton
"He made the experience worthwhile. He guided us to making the best decisions on insurance coverage. Excellent Customer Service!! 👍🏾"
We responded:
"Thank you for taking the time to leave such a great review, Arin-Douglas. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Aria Sansone

February 10, 2026

5  out of  5
rating by Aria Sansone
"I had a situation where my car wouldn’t start, through the Statefarm app I had called a tow company. This tow company had taken 7+ hours with continuous “updates” on how much longer they would be to get to me. I finally called Statefarm and let them know that I would be towing through someone else due to the long wait and no assurance on if the tow company were even coming to me. I talked with Millie and she apologized profusely and was very pleasant to work with iverall. It wasn’t Stefan’s fault whatsoever that we had such bad luck with this company but Statefarm and Millie specifically did everything they could to make me feel as if I was being heard and well taken care of. I’m very happy with the outcome of the situation and we have reported the tow company. Overall great experience (with Statefarm not tow company lol)"
We responded:
"Aria, thank you for your wonderful review of State Farm Agent Mike Fernandez’s Team! Aria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Fernandez’s Team! "
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Mariah Godar

February 9, 2026

5  out of  5
rating by Mariah Godar
"Just signed up for auto insurance. Justin was super flexible with my work schedule, explained things in detail to me and when we were able to connect signing up was super smooth."
We responded:
"Mariah, thank you for your wonderful review of State Farm Agent Mike Fernandez’s Team! Mariah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Fernandez’s Team! "
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asad sohail

January 30, 2026

5  out of  5
rating by asad sohail
"Great experience with Justin Egan. Straight forward and no forceful sales."
We responded:
"Thank you for the fantastic review, asad! We are always here to help with your insurance needs here in Flossmoor . "
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Sandra Horn

January 29, 2026

5  out of  5
rating by Sandra Horn
"I really do feel like a good neighbor with this agency. They are very hands on and personal when it comes to the importance of my insurance safety needs and always provides one on one friendly talks and conversations about my coverage and future needs. Millie has personally always been there for everything. So if you're looking for an agency that truly cares about your family's coverage and insurance needs this would be the one."
We responded:
"We appreciate your review, Sandra. We are so happy that you had such a wonderful experience with State Farm Agent Mike Fernandez’s Team here in Flossmoor ! "
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Annette Byington

January 15, 2026

5  out of  5
rating by Annette Byington
"Great job everything went fast and easy"
We responded:
"Thanks so much for the fantastic rating, Annette! We are so glad you had a positive experience with us here on State Farm Agent Mike Fernandez’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Monica Lloyd

January 12, 2026

5  out of  5
rating by Monica Lloyd
"Love working with Mike Fernandez team especially Millie she is always so polite and knowledgeable kudos!!!"
We responded:
"Thank you for the fantastic review, Monica! We are always here to help with your insurance needs. "
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Ancia (OSKA)

January 9, 2026

5  out of  5
rating by Ancia (OSKA)
"Great experience getting homeowners insurance through my State Farm agent. Professional, responsive, and very clear in explaining coverage options. The process was smooth and efficient, and I felt confident the policy fit my needs. Highly recommend."
We responded:
"Wow Ancia, Thank you for the awesome feedback. We're thrilled that you had a great experience with our team. Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
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Genaro Rodriguez

December 30, 2025

5  out of  5
rating by Genaro Rodriguez
"Justin was very courteous and informative over the phone. We quickly discussed the details of what I needed for both home and auto. I am very happy with the offer. Thank you."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Steven Curry

December 29, 2025

5  out of  5
rating by Steven Curry
"Thank you Mike for all your help."
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Efrain Feliciano

December 26, 2025

5  out of  5
rating by Efrain Feliciano
"Thank you Justin for everything you are knowledgeable and know what you're doing again Thank you very much"
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강진래

December 23, 2025

5  out of  5
rating by 강진래
"Our agent Justin Egan was very helpful and stayed in contact with us through process of purchasing auto and home owner’s insurance. Thank you so much!"
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James Jackson

December 19, 2025

5  out of  5
rating by James Jackson
"I dealt with Justin and he was a consummate professional. Not only did he help me find a wonderful home insurance policy, he also was able to assist with my auto coverage needs. Working with him was a breeze and virtually effortless."
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Eric Brown

December 12, 2025

5  out of  5
rating by Eric Brown
"Mike and Millie are super pleasant to work with. Very knowledgeable and eager to help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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NC

November 25, 2025

5  out of  5
rating by NC
"Great service all the time. Millie and Sherry were polite and knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rio2430 Bossman

November 20, 2025

5  out of  5
rating by Rio2430 Bossman
"Great customer service. Great rates. Overall great quality. I suggest coming in person so that you are able to appreciate the value of customer care that I’ve experienced. Justin and Mike will take good care of you. I apologize for not getting the receptionist but she was amazing with helping me as well!!! Come check them out and get insured!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shelly R

November 13, 2025

5  out of  5
rating by Shelly R
"I talked to Millie today about some changes on my policy. She's always very friendly & helpful. We even shared a few laughs. 😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eric Clair

November 11, 2025

5  out of  5
rating by Eric Clair
"Switched from AllState and I couldn’t be happier. Shout out to Millie for making everything smooth every time !!! She’s the Best !!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elizabeth Nevarez

November 11, 2025

5  out of  5
rating by Elizabeth Nevarez
"Millie you are the best ! Always so helpful, and providing excellent customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"