State Farm® Insurance Agent Mike Fernandez

"Millie has EXCELLENT customer service & her support is so genuine. Thank you, State Farm!"

"I have called, texted, dropped by the office and I've always gotten the help or assistance with friendlyness (is that a word)... Anyway I love the personal touch."

"Mike is one of those people who actually care about people. Thank you for all you’ve helped us with and the professional insight you have has truly blessed us."

"I cannot say enough about the service I received from Millie at State Farm. I received a letter from the state stating that I did not have insurance, and I immediately went into panic mode because I was worried about my license or registration being suspended.

I called Millie, and from the moment she answered, she reassured me that I didn’t need to worry. She asked me for the details from the letter, told me she would take care of it, and we hung up. Within seconds, I received an email from her with confirmation from the state that the issue had been resolved!

That level of service is priceless. When someone can take a situation that has you panicking and replace it with reassurance, action, and peace of mind, you don’t forget it.

Millie didn’t just handle an insurance issue—she gave me peace. You simply cannot put a price on that. I am incredibly grateful for her professionalism, responsiveness, and care. Thank you, Millie! ❤️"

"My rep. Was DJ. And I am so grateful for him he helped me so much. And I now feel safe and covered by State Farm thank you so much DJ. Great job"

"Mike was very helpful and responsive with all my questions."

"Very Kind, answered all questions, patient , and good follow through."

"My agent Mike & his team (Hi, Milli!) aren’t just really great people, he and his team are also very knowledgeable, personable and provide excellent service! And they actually answer the phone vs always using an answering service or an AI agent to facilitate calls. Ever since I transferred to Mike’s team after my previous SF agent retired years ago, I have been very pleased with Mike & his team. 5 stars & 2 thumbs up, for sure!"

"Amazing and very professional. Found me some great deals!"

"Switching to State Farm has been the best experience. I get to talk to a real person and get the answer I need to make sure I’m getting the best policy. Mike has been so helpful with helping explaining things and he’s always pleasant. And my monthly payments have been the lowest rates I’ve gotten in years"

"I just switched to Mike Ferndandez and State Farm. I conducted comprehensive research and found I could save over $ 1,500 on a bundled package for auto, home, and umbrella. State Farm also had the best claims record.
Insurance is a black hole for me. I keep paying in money and have never filed a claim. Thank goodness.
So I appreciate the savings. Already, though, I had an issue, and Mike put my mind at ease.
He's a good neighbor.
Thanks, Mike."

"DJ was absolutely amazing to work with! he was incredibly kind, patient, and helpful. His professionalism and friendly personality made a huge difference. If you’re looking for a State Farm agent who goes above and beyond, I highly recommend DJ. Thank you for providing such outstanding customer service!"

"DJ was very helpful and fast to respond. The whole process and was quick and easy."

"Millie was great, she answered all my questions, broke down the information for me, and quickly handled everything without a problem. Great customer service, kind and she knows what she is doing. Thank you Millie!"

"DJ,
Just wanted to thank you for you personable care, how patient you were in covering all the points of coverage for my new insurance policy. God Bless you!
Irma Holloway"

"Mike, Mille and the entire team are absolutely the best! They are very accommodating and always pleasant with their customers!"

"DJ was Great!"

"Millie has been absolutely amazing! She is always there to answer every single question I have and makes sure I get the right guidance and support. What I appreciate most is that even when something falls outside of her area, she still takes the time to point me in the right direction and make sure I’m taken care of.

She is patient, knowledgeable, professional, and truly cares about helping people. Customer service like this is hard to find these days. I’m so grateful for all of her help and highly recommend working with her at State Farm."

"DJ was a tremendous help to me in saving on my car insurance. 10/10"

"I worked with Justin Egan over the phone to compare my current auto insurance cost. He was very helpful and informative and I was able to save over $600 annually."

"Justin was very professional and helpful. He answered all of my questions and they cut my insurance bill by 70%. The entire team is very friendly and professional. They were not pushy like the other insurance companies I have talked to the past week.
They all made me feel like family.
I Highly recommend!"

"Justin was phenomenal and was able to bring down my insurance by almost $100. Very grateful for him!"

"I’ve had a great experience working with Mike Fernandez with State Farm. He is knowledgeable, responsive, and truly takes the time to make sure clients understand their coverage options.

Whether it’s home, auto, or overall insurance planning, Mike makes the process simple and stress-free. He’s a reliable professional and a great resource for my clients.

If you’re looking for a trusted insurance agent in the New Lenox & Lincoln-way area, I highly recommend Mike!"

"DJ was awesome very persistent and patient with me. He absolutely saved me money with this new rate I have at State Farm. Thank you 😊"

"I had the pleasure working with DJ. Very helpful and knowledgeable. I received a better quote with State Farm than my previous carrier. Thank you, DJ."